Check-in is from 15:00 hours.
If your flight arrives before the check-in time, we offer you the possibility to store your luggage in our office. Contact us to find out if you can leave your luggage in the apartment before check in or in our office.
We can let you access before the established time, only if the apartment is free and ready, but we will not be able to confirm it until the day of arrival for logistical reasons.
Departure time from the apartment is until 11:00 am.
Before leaving the apartment, please close all doors and windows, turn off all lights and electrical appliances, remove garbage, leave the keys on the living room table and make sure the front door is properly closed behind you.
The payment corresponding to the reservation will not be refunded in any case.
Date changes to a reservation are allowed to add days before or after the reserved date, only if available. Days booked 1 month prior to the arrival date may also be reduced. In this case the proportional amount of the reservation already paid will not be refunded.
In the event that the apartment you have booked is not available due to unforeseen circumstances that we could not solve, we reserve the right to accommodate you in another apartment of similar or even superior characteristics. In this sense, both parties are authorized to cancel the contract, in which case, we will refund the amount paid (except for the days you have been staying in the apartment, if any).
Lodging Apartments will not take any responsibility for claims or demands that you as a client could make later on.
You will find a clean and tidy space upon arrival.
The rental of an apartment always includes a final cleaning service that is done the day of your departure from the apartment and before the entrance of the next visitors. The amount of the final cleaning depends on each apartment and is always detailed in the information sheet of each one.
Extra cleaning: You can request it through our staff. The amount is the same as the amount already included in the rental. You can check it in the price breakdown before making the reservation or in the confirmation of the reservation that we send you by e-mail.
Contact us 48 hours in advance to find out the possibility of scheduling the extra cleaning, according to the availability of the cleaning team.
Cleaning when leaving an apartment: Although you will not have to clean it completely, we do require that all dirty dishes are washed and garbage is collected and deposited in the appropriate containers outside the apartment.
Failure to comply with these points would oblige us to deduct from the deposit the amount corresponding to a cleaning.
Cleaning for stays of 15 days or more and for monthly rentals: it is essential to request an extra cleaning every 15 days for maintenance and change of sheets. The rate depends on the contracted apartment and is always detailed in the corresponding apartment file.
In order to make the most of your stay with us, I would like to give you access to our private Guestbook, where you will find our recommendations on things to do, what to see, where to eat and our exclusive selection of additional services.
To check it out, simply go to the following link: